Privacy statement.
In short: we collect only what you send us, we use it only to answer you and to do the work you ask for, we hold it encrypted, and we delete it when it is no longer needed or when you ask. Last updated 15 November 2026.
What we collect
Only what you choose to send through a form on this site: your name, email address and phone number, the name of your firm if you give it, the annual turnover range of the business, what the valuation is for, where you heard about us, and anything you write in the message box. This site does not ask for documents. When you send a form, it also records how you arrived at the site where that is available: the page you landed on, the site you came from, any campaign tags in the link, an advertising click identifier, and the time of your first visit and of your latest visit from another site. Your browser keeps those details on your own device until you send a form, and they are then sent to us with it and to nobody else. We do not buy data about you.
Why we collect it
To answer your enquiry, to work out which valuation you need and what it will cost, and, if you engage us, to carry out the engagement. The record of how you arrived tells us which channels bring real enquiries. We do not sell or rent your details to anyone.
How it is stored and protected
What you send travels over an encrypted connection (HTTPS). Enquiry details are held encrypted at rest in private, access-controlled storage on Cloudflare infrastructure and are sent to us by email through our email delivery provider. Only Business Valuations Sydney and the company that operates it, Valuation Group Pty Ltd, have access.
How long we keep it
Enquiries held in the website's storage are deleted automatically after 90 days. Enquiry emails are kept as ordinary business correspondence. If you engage us, the working file for the valuation, including the records you provide for it, is kept for ten years. You can ask us to delete an enquiry earlier at any time: use the form on the contact page, quote your reference if you have one, and we will delete it and confirm.
Who can see it
The people in the practice who deal with your enquiry. Our infrastructure providers (Cloudflare, and our email delivery provider) process the data for us under their own security and privacy obligations. We do not pass your details to anyone else unless you ask us to or the law requires it.
Your rights
You may ask what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. To do so, use the form on the contact page. If you are not satisfied with our answer you may complain to the Office of the Australian Information Commissioner (oaic.gov.au).